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| Frequently
Asked Questions |
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| What
is the actual name of our company? |
| Our company is Nidec-Shimpo
America Corporation. Our division is
Shimpo Instruments. |
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| Do
I need an RMA/RGA number to return units
for service and/or calibration? |
| A number is necessary.
Return the unit to our address with
a letter stating your name, company
name, address, phone number and what
needs to be done with the unit. A quote
is provided for all repair work |
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| What
size measuring wheel do I need for my
handheld tachometer? |
| Our 6" measuring
wheel (FPM-6) is standard with most
handheld tachometers. The size of the
wheel is based on the circumference,
NOT on the diameter |
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| Can
I use a 12" wheel (FPM-12) with
my tachometer if it is meant to use
a 6" wheel? |
| A 12" wheel can
be used if the desired measurement is
feet per minute. Simply place the FPM-12
on the tachometer and set the selection
switch on RPM. The tachometer will display
feet per minute. All other measurements
would require a conversion to the tachometer
itself; call Shimpo for details |
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| I
just purchased a new handheld tachometer;
where is the instruction manual and
NIST certificate? |
| The manual and certificate
are under the top foam in the carrying
case. |
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